With that in mind, it may be better to assess sales over a longer period, perhaps beginning at the start of November, to get a clearer picture of how your campaigns and promotions did this holiday season. This may also enable better YoY comparisons since customers seem to be shopping much earlier this year. Actual Thanksgiving and Black Friday online consumer spend came in at the low end of Adobe’s predictions: Consumers spent $5.1 billion on Thanksgiving Day (the same as in 2020). On Black Friday, consumers spent $8.9 billion, which is actually less than in 2020, when consumers spent $9 billion.įor reference, Thanksgiving Day drove $4.2 billion in online spend just two years ago (2019). However, this is the first time Adobe has reported decreased spending on major shopping days since it first began reporting on e-commerce in 2012. Online sales slumped even harder over the weekend than they did during Thanksgiving Day and Black Friday: On Saturday, November 27, consumers spent $4.5 billion online, down 4.3% YoY. On Sunday, November 28, they spent $4.7 billion online, which was also down YoY but by a much narrower margin, 0.5%. On November 27 and 28, the prevalence of out-of-stock messages rose 16% compared to the prior weekend (November 20 and 21). Supply chain concerns may have contributed to inventory shortages, which could help explain the sales slowdown. But, it is also possible that customers adjusted their behavior to shop earlier to avoid potential inventory shortages or to take advantage of sales earlier in the season: Between November 1 and November 28, consumers spent $99.1 billion, up 13.6% YoY.

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